Unworn watches will only be accepted for return if they are returned exactly how they were sold with all the stickers that came on the watch (not removed) or if not as stated or they have a fault in some way.
All our watches are packaged appropriately and are fully insured to make sure they do not get damaged throughout transit. We have never had an incident with a customer receiving a damaged watch as we take all care and precautions needed to insure your watch arrives to you safely.
All UK Purchases are sent using Royal Mail Special Delivery which guarantees to have your watch with you by 1pm signed for and fully insured.
International purchases will be sent using DHL Express Delivery which to most countries it should be 24hours. In Europe DHL should have your watch delivered within 24hours. Regarding countries outside the EU, your watch will be in your country within 24hours and then depending on customs clearance.